Promise pegasus r4 all lights red after powercut

Promise pegasus r4 all lights red after powercut update#
Promise pegasus r4 all lights red after powercut archive#
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So basically, while my drobo is supposed to protect my photo archive, what it has actually done is hold my photo archive hostage for almost $300. To get my photos back, I would have to pay nearly $300 for drobocare (an extended warranty program). When my photo assistant Brad called their tech support for me, they told him my dead drobo is out of warranty. This is the moment that I knew I was done with drobo And while youвЂ™re waiting for your new drobo, you cannot access any of your photos or files on your bricked drobo. In fact, this was the fourth recorded incident Brad and I have had with drobo so far. I went to their site, followed their troubleshooting guide, and it still just cycles on/off (by the way, as I mentioned above, this isnвЂ™t the first time this has happened - drobo has had to replace my entire drobo unit before). ItвЂ™s a proprietary system that only a drobo can read. Scott, canвЂ™t you just pop those drives into something else and get your photos back? (see the video of my drobo below, and youвЂ™ll see it cycling on/off in what we now call вЂњThe drobo death spiral.вЂќ Note: This is not an exciting video).

It doesnвЂ™t mount, and I canвЂ™t access my photos - essentially itвЂ™s a brick. When I came into work a couple of days ago, I cringed when I saw an all too familiar problem - my drobo cycling on/off over and over again. Wait, are all the hard drives installed in my drobo still working? Yup. Keeping a photo archive intact is very, very important to us photographers.Д«ecause for the fourth time one of my drobos is a brick. So if one starts going bad, or gets full, my drobo will warn me, and robotically shift my data to other drives installed in my drobo until I can replace that drive. What drew me to drobo in the beginning was the fact that it constantly monitors the health of my hard drives. Now sadly IвЂ™m going to have to move to a different platform altogether because drobo finally pushed me to the point of no return. I actually use three drobos: one in my office, one in BradвЂ™s office (onsite backup), and one at home (offsite backup). IвЂ™ve finally reached the point that IвЂ™m done with my drobo, which I use for the archiving of my photos.

Promise pegasus r4 all lights red after powercut full#

IвЂ™ll have a full review of their latest units coming soon, but they have updated the policies that I had written about below (which I felt were vastly unfair and needed addressing at the time), and more improvements along these lines are on the way, butВ I now see Drobo, their products, their customer service and their leadership in a new light, and I felt this postВ needed an update. Anyway, he convinced a very skeptical me to give them a 2nd chance, which I did over six months ago (I didnвЂ™t want to write about it until I had a good amount of time to evaluate the units - one at home, and one on my desk at the office, which is seen here where IвЂ™m posing with Mihir).

He personally called over 500 drobo users last year to talk one-on-one about their drobo experience and what they can do to make it even better ( btw: when was the last time a CEO of a big company called to ask you what you think?). MihirВ is the opposite of what I experienced before - heвЂ™s a CEO obsessed with customer service and their experience with drobo. Last year I met with their new CEO Mihir Shah and I was able to fully вЂњair my grievancesвЂќ and the grievances of many drobo users at the time, even though none of it happened on his watch.

Promise pegasus r4 all lights red after powercut update#

UPDATE : IвЂ™m back with drobo! When I originally wrote this post, 5-years ago, it was definitely with a different вЂњdroboвЂќ - as a company, and вЂњdroboвЂќ as a product.